Growth Operations Specialist

Karrot is a community-driven super app from Korea that is committed to nurturing local interactions. We offer a wide range of services, including buying and selling goods, community groups, job listings, real estate and auto listings, and payment solutions. With a thriving community of over 30 million users, including over 1 million registered users in Canada and rapidly growing in New York and Chicago, we are passionate about enriching local connections, starting with our secondhand marketplace. Karrot is ranked number 2 in the Social Networking category of the Apple App Store in Canada and is in the top 10 of all free apps.

Backed by industry-leading investors such as Softbank, DST Global, GoodWater Capital, and Altos Ventures, Karrot is poised for growth. Our North American division aims to expand our communities across the US & Canada, starting with Toronto, Vancouver, Calgary, and New York City. We’re designing a delightful way for communities to connect online in a way that’s safe, easy, and centered around living - and listing - better, together.

Karrot's team is composed of dynamic, passionate, and entrepreneurial individuals. Our executive leadership, with past experiences in globally recognized tech companies such as Google, Kakao, and Ritual, brings a wealth of expertise and guidance to the organization.

Join Karrot as our Growth Operations Specialist (6-month contract with possibility of conversion into full time position), where you'll play a crucial role in driving our growth initiatives across various platforms. This is a generalist role, ideal for someone who is hungry, loves to hustle, and enjoys problem-solving. The role offers an opportunity to convert to a full-time position upon successful performance.

• Support growth operations including paid marketing, SEO, online-community building and more.
• Monitor and analyze performance data to identify opportunities for optimization and growth.
• Collaborate with cross-functional teams to ensure alignment and execution of growth strategies.
• Execute and manage growth experiments to validate hypotheses and scale successful initiatives.
• Develop creative solutions to overcome growth challenges and drive user acquisition.

• Strong problem solving skills and can demonstrate the ability to develop solutions to ambiguous challenges.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Strong time management skillset, with the ability to autonomously own tasks to completion
• Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.
• Experience with paid performance ads, community management, and SEO is a plus.
• Experience using any digital platform or tool such as Wordpress, HubSpot, Braze, Google Analytics, CleverTap, AppsFlyer, Adjust, Amplitude, Shopify, AHREFs, SEMRush, and more.
• At least 2 years of professional experience in a relevant field with a job that includes any of Digital, Marketing, Email, Content, or Conversion in the title. For example: Digital Marketing Coordinator, Email Lead, or Content Marketing Specialist.

• This is a 6-month contract role with the potential for conversion to a full-time position based on performance.